Shipping & Returns

Shipping Policy

We do our very best to dispatch orders within 24 hours. In case of delay, you will be notified by email or text. 

FREE SHIPPING ON ORDERS OVER £35 (UK only)

Orders under 2kg are shipped with Royal Mail and should be delivered within 3-4 working days from dispatch.

Orders over 2kg are shipped with DPD or DHL and should be delivered within 1-2 working days from dispatch.

International shipping is shipped with DHL. 

PLEASE NOTE: If your parcel has not arrived, please inform us within 7 days of the dispatched day.   

We also offer FREE HOME DELIVERY for orders over £10 within 5 miles from postcode M50 3XP

Return & Exchange Policy

If you are not satisfied with your purchase, please email us the reason at info@sacotradingltd.com and return it within 7 working days of receipt to:

SACO TRADING LTD

HQ Salford Quays

Clippers Quay

Salford

M50 3XP

United Kingdom

Please note that in order to qualify for full refund or exchange, all goods must be in their original packaging, sealed and unopened. Remember to request proof of postage at the post office, as you will be responsible for the goods until we receive them at our address.

 

We offer full refund excluding cost of delivery. Once the refund is processed, please allow 5-7 working days to receive the payment to the same payment method used to place the order.

 

Unless you have received faulty goods, we will not be held liable for the return postage.

 

If your parcel has not arrived, please inform us within 7 days of the dispatched day.